Shipping Policy
Shipping policy
Do I need to pay the shipping fee?
We offer free shipping for all wig orders within the United States, Canada, and all of Europe, excluding remote areas.
Is delivery available to my country?
We deliver to many regions in the US, Canada, and across Europe, including France, Germany, the UK, Belgium, and more. If your country isn't listed and you wish to purchase, please contact our customer service at support@jaliza.com for assistance.
How long does it take to receive my package after placing an order?
1. Processing Time
In Stock Items: Orders are processed and ready for dispatch within 24 business hours. If you need your wig by a specific date (e.g., for an event or vacation), we recommend choosing an In Stock item and upgrade to expedited shipping.
Pre-Sale Items: These products are still being crafted. Please allow 1–2 weeks for production before shipping. Once ready, they will follow the standard shipping timeline below.
2. Shipping Time
Enjoy free delivery with the following estimated timelines:
US Orders:
Shipped from US warehouse: 3-4 business days
Shipped from overseas warehouse: 7-10 business days
Most orders arrive within 3–7 business days, depending on location.
Canada, Australia & Europe: Most orders are delivered in approximately 5–7 business days.
For even faster delivery, you can upgrade to expedited shipping at checkout, with orders arriving within 3 business days!